10 Sure ways to lose your customers …

1. A CS

Losing customers is one of the easiest things to do and once lost, they rarely back. If you want to make your business life hard, try ..

1. Make them feel as if they’ve been cheated or got a bad deal
2. Lie to them
3. Make them feel unimportant
4. Be unresponsive
5. Offer a service or product that is less good than your competitor
6. Make it hard for them to return goods to you
7. Make it difficult for them to do business with you
8. Look unprofessional
9. Restrict your hours of business
10. Don’t train your staff

On the other hand … for performance-changing training on Customer Service Skills get in touch with us with the below details:

Phone : 0702369224 / 0713461279
Email: training@summitrecrutment-kenya.com  
Website: http://bit.ly/1GxcrZX