Dear Sue, Thank you very much for the generous support you gave to our fund-raising Dinner and Dance, which was held on Feb.9th. The evening was our greatest success yet, … read more »
Customer Service Training
The Power of a Smile
Opinions differ on what constitutes a strong approach to Customer Service. There are some who would argue that efficiency is everything – providing the customer with what they require, when … read more »
How to “Out-Customer Service” your Competitors
Here are four of our top customer service tips. Paste these to your mirror, work on them daily, and your competitors will never know what hit them. 1. Obsess … read more »
10 Sure ways to lose your customers …
Losing customers is one of the easiest things to do and once lost, they rarely back. If you want to make your business life hard, try .. 1. Make them … read more »
