Admin & Operations Executive – Nairobi, Kenya

Our client in the retail sector is looking for an Admin & Operations Executive. He/she will be responsible for day-to-day operations in a demanding working environment while supporting the Managing Director in achieving the company’s vision. He/She Must have a minimum of 3 year’s relevant experience in a similar position.

Key Responsibilities:

  • Administer and monitor the finance system so that the company’s finances are maintained in an accurate, timely and confidential manner and that cash flow is effectively managed.
  • Assist with preparation of the company budget and manage the operations within this budget.
  • Implement financial policies and procedures as per the company handbook and ensure adherence, particularly in regard to petty cash.
  • Prepare weekly, monthly or on-demand financial reports to the Managing Director and assist in the preparation of the annual report.
  • Assist with the annual financial audits.
  • Supervise administrative services within the office.
  • Maintain an up-to-date Asset Register.
  • Manage the repair and maintenance of all equipment and ensure maintenance costs are included in annual budgeting.
  • Ensure company items go out are in a good condition and are returned in the same.
  • Ensure compliance with the legal requirements such as all employees having all the statutory documents.
  • Ensure that the statutory deductions by the employer are done on a monthly basis and maintain records of these remittances.
  • Maintain an efficient filing system for all employee records.
  • Maintain the leave and sick leave management systems.
  • Manage the performance management system.
  • Handle grievances in accordance with the policy.
  • Ensure that staff presents their daily, weekly, monthly, quarterly and annual reports on time on a weekly or monthly basis as required.
  • Ensure compliance with the safety of employees at all times as per health and safety legislation and company policy.
  • Welcome customers and help them with selection of the products they require as needed
  • Handle customer questions and assist as necessary.
  • Assist with the preparation of floral arrangements when the production team needs support.
  • Ensure the shop presentation and display is done to increase product attractiveness and visibility.
  • Ensure customer feedback on web and social media platforms is documented.
  • Ensure that clients receive their orders on time and within the set company timelines.
  • Ensure clients are satisfied with products and services and welcome client feedback.
  • Prepare weekly and monthly reports using agreed Key Performance Indicators for presentation.


  • Must have a Bachelor’s degree or Diploma.
  • Minimum of 3 years experience working in a similar role preferred.
  • Entrepreneurial Spirit: Takes initiative and actively seeks strategies to make the business better and more profitable while being the employer of choice.
  • A high level of integrity and commitment to the company.
  • Able to provide vision and leadership and manage others.
  • Good problem-solving skills.
  • Attention to detail.
  • Highly organized with good time management skills Demonstrated ability to handle multiple demands.

Please click on the tab below to apply:

  • Education:Bachelor's.
  • Job Type:Permanent.
  • Location:Nairobi, Kenya.
  • Career Level:Junior Level.
  • Salary:Monthly Gross Salary: Ksh. 35,000 – 40,000 /=(Approx. 350 – 400 USD) depending on individual skills and experience.
  • Deadline:21st May 2021.