Bank Branch Manager – Mombasa, Kenya.

Our client, a Global Tier 3 Bank, is looking to recruit a talented Bank Branch Manager to assign & direct all work performed in the branch and to supervise all areas of operation. He/she will manage staff, foster a positive environment, ensure customer satisfaction & proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Key Responsibilities:

  • Direct all operational aspects including distribution operations, customer service, human resources, administration & sales.
  • Actively responsible for relationship management & deposit mobilisation.
  • Assess local market conditions and identify current & prospective sales opportunities.
  • Develop forecasts, financial objectives & business plans.
  • Meet goals & metrics.
  • Manage budget & allocate funds appropriately.
  • Bring out the best of branch’s personnel by providing training, coaching, development & motivation.
  • Locate areas of improvement & propose corrective actions that meet challenges and leverage growth opportunities.
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
  • Address customer and employee satisfaction issues promptly.
  • Adhere to high ethical standards and comply with all regulations/applicable laws.
  • Network to improve the presence and reputation of the branch and company.
  • Stay abreast of competing markets and provide reports on market movement and penetration.


  • Must have a bachelor’s degree in a relevant field.
  • Candidate’s with the ability to speak Punjabi, Hindi or Gujarati will have a distinct advantage.
  • Candidates with a master’s degree will have a distinct advantage.
  • Proven branch management experience, as a bank manager or a similar role.
  • Sufficient knowledge of modern management techniques and best practices.
  • Ability to meet sales targets and production goals.
  • Familiarity with the industry’s rules and regulations.
  • Excellent organisational skills.
  • Results-driven and customer-focused.
  • Leadership and human resources management skills.

Please click on the tab below to apply:

  • Education:Bachelor’s.
  • Job Type:Permanent.
  • Location:Mombasa, Kenya.
  • Career Level:Upper Mid Level.
  • Salary:Monthly gross salary: Open depending on individual skills & experience.
  • Deadline:30th March 2020.