Business Travel Consultant – Nairobi, Kenya

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Our client, a travel organization, is seeking a Business Travel Consultant to join their team.

This role requires supporting clients worldwide, offering cost-effective travel solutions while maintaining exceptional customer service. The ideal candidate must possess strong English fluency, native GDS experience, and a passion for business travel.

Key Responsibilities

  • Manage clients’ travel needs from initial inquiry to completion via phone or email.
  • Provide professional consultancy, anticipating and exceeding client expectations.
  • Book various travel products and offer expert advice, including specialist fares.
  • Adapt to different priorities and client requirements effectively.
  • Utilize a consultative sales approach to offer tailored solutions.
  • Monitor airline queue messages and existing bookings promptly.
  • Maintain positive behaviour and a proactive attitude, contributing to team success.

Requirements

  • Strong English language fluency.
  • Native experience in a Global Distribution System (GDS).
  • Passion for and experience in the business travel sector.
  • Excellent verbal and written communication skills.
  • Ability to effectively engage with clients across various channels.
  • Collaboration skills to work effectively with teams and departments.
  • Demonstrated ability to embody and promote organizational values and competency framework.
  • Proficiency in Amadeus Booking System is a plus.

Please click on the tab below to apply:

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency headquartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

Summit Recruitment and search Africa upholds a steadfast commitment to sustainability, inclusivity, and equality as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.

*** Please note that all job opportunities are exclusively available on our website at www.summitrecruitment-search.com/jobs. We do not have any partnerships or collaborations with other job boards. We kindly request all applicants to apply directly through our website for any positions they are interested in. Summit Recruitment & Search, as a policy, does not charge any fee as a pre-employment or post-employment requirement***

Salary: Monthly Gross Salary: Ksh. 100,000 (Approx. 760 USD)
Location: Nairobi, Kenya
Career Level: Mid-Level
Job Type: Full time
Deadline for applications: 20/06/2024