Our client, an upmarket Safari company, is looking for a Camp Manager for their luxury tented camp in Masai Mara.
The successful candidate must have at least 5 years Managerial experience in a high end Lodge or Tented Camp, be a strong leader and very customer oriented. He/she will be responsible for managing the camps guest experience, front-of-house management, monitoring standards throughout the lodge, marketing, reservations, operations, human resources, repairs & maintenance, staff training, profitability and conservation liaison.
Key Responsibilities
- Day to day running of the camp and ensure all operational areas are functioning
- Maintain effective communication, at all times, with the team & head office
- Be accountable for all relevant Product delivery and Stock management
- Commercial accountability for Budgeting and Financial Management
- Monitor and oversee Maintenance issues
- Prepare Monthly Management reports
- Complete weekly rotas for the team and maintain correct staffing level at all times
- Ensure Health and safety/fire checks are carried out, as required
- Ensure Overall property appearance is pristine at all times
- Resolve and handle Guest complaints
Qualifications/Key skills
- Hotel Management degree/diploma from a reputable institution
- Over 5 years of experience in a 5 Star Lodge or Tented camp
- Very good computer skills – MS Office Suite
- Excellent Communication and People skills
- Hands on and Problem solver
- Leadership and Management skills
- Be a good motivator
Please click on the tab below to apply:
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