Dispatch Clerk (Manufacturing) – Nairobi, Kenya

Our client, a global leader in labeling and packaging materials and offering solutions is looking to recruit a Dispatch Clerk. The successful candidate will be responsible for the overall coordination and management of safe, efficient, handling, dispatch and distribution of products from the company to customers.  He/she must have relevant experience working in a B2B manufacturing environment.

Key Responsibilities:

  • Ensure daily delivery targets are met.
  • Ensure the correct procedure for deliveries/dispatches is adhered to.
  • Ensure the necessary quality checks have been done on all consignments.
  • Issuing the correct documentation on dispatch.
  • Sufficiently interacting with the other functional departments as required.
  • Conducting loading/offloading inspections on delivery vehicles daily – any deviations on condition of equipment to be reported.
  • Ensure a hands-on approach during dispatch and assist with the forklift whenever needed.
  • Handle other duties such as invoicing, receiving if/when/as required.
  • Ensure all dispatched products are of the correct quantity, type and quality (pick from stock if needed).
  • Lead investigations in case of customer complaints and coordinate with other departments if needed.
  • Ensure product is safely loaded.
  • Ensure all finished pallets are sufficiently and correctly wrapped if required.
  • Continuously search for opportunities to improve the dispatch process, dispatch times and lead times to customers.
  • Continuously improve the warehouse while ensuring the inventory is accurate through monthly cycle counts.


  • A diploma in a relevant field.
  • Must have at least 3 years dispatch/warehouse experience in the Manufacturing or Logistics environment.
  • Knowledge & experience working with an ERP system will be a distinct advantage.
  • Thorough knowledge and understanding of operations procedures and processes.
  • Good verbal and written communication and interpersonal skills.
  • Computer literacy- Microsoft Office suite.
  • Excellent planning and organizing skills.
  • Must have excellent customer service skills.
  • Flexibility in relation to working hours.

Please click on the tab below to apply:

  • Education:Diploma.
  • Job Type:Permanent.
  • Location:Nairobi, Kenya.
  • Career Level:Junior Level.
  • Salary:Monthly Gross Salary: Kshs. 40,000 – 45,000 (Approx. 400 - 450 USD) depending on skills and experience.
  • Deadline:9th October 2021.