Floor Manager for a New Café in-Nairobi,Kenya


Our client, a new Café offering organic salads, soups and sandwiches, is looking for a Floor Manager for its new outlet in Nairobi. As a Floor manager, you will spend a good deal of your time training and supervising the teams. You need to identify and nurture young talents by transferring your knowledge and understanding of high standard service and customer satisfaction. The challenge of a startup should be part of your motivation to apply.

Key responsibilities will include:
• Oversee general restaurant operations and management of staff
• Manage the POS software
• Management and training of the teams
• Maximizes bar profitability by ensuring portion control
• Supervise the delivery services
• Contribute to marketing ideas and events with the marketing and sales manager
• Supervise the stock movements (supplies, inventory,) and coordinate supplies orders
• Collaborate with the chef on maintaining the HACCP standards
• Report to the head office as per the company’s procedures
• Supervise the quality and freshness of products for sale and that the presentation matches the standards

Qualifications/experience:
• Bachelors Degree in Hospitality or Restaurant related degree
• At least 5 years experience in a busy restaurant with high-end service standards, out of which at least 3 years at a management position
• Demonstrated ability to perform training and coaching of restaurant staff on regular basis and perform refresh courses as well as appraisals
• Great communication and presentation skills
• Ability to deal with customer complaints
• Ability to create a team spirit among his colleagues
• Computer literacy
• Attention to details

Please click on the tab below to apply;

  • Education:Bachelors Degree
  • Job Type:Permanent
  • Location:Nairobi,Kenya
  • Career Level:Lower Mid Level
  • Salary:Monthly gross salary: KES 150’000
  • Deadline:18th of November 2018