General Manager- Nairobi, Kenya

A new online travel agent, offering discounted accommodation and flight packages to the Maasai Mara, is looking for a young and dynamic General Manager for its newly opened office in Nairobi. He/She will need excellent knowledge of the travel industry and a wealth of experience working with OTA’s in Kenya. We are looking for a person able to fill a multi-functional role and who, in short, will be responsible for the smooth development and delivery of this platform. The company is looking to resolve, at least partly, the seasonality issue that impacts the Maasai Mara Reserve and will be targeting both local and international travellers. French Speaking is an added advantage.

Key Responsibilities
• Work closely with the development team to create and design a top quality booking platform
• Ensure the overall quality and functionality of the platform
• Coordinate the development of the platform and the various 3rd parties included in the delivery of the platform
• Negotiate for the best rates and conditions with accommodation and airline suppliers
• Work closely with suppliers to ensure a smooth onboarding process
• Ensure the delivery of an MVP as per the set deadline
• Engage in marketing activities to support the platform launch and smooth running thereafter
• Oversee the daily operations of the platform once launched
• Create and implement standard operating procedures and strategies to grow the business
• Oversee the hiring and training of additional staff
• Working with domestic and international agents to ensure additional sales from the trade
• An East African citizen
• Minimum 5 years experience in the travel industry in a managerial position
• Excellent knowledge of the Kenyan tourism industry
• Excellent knowledge of key airline and accommodation suppliers in Kenya
• Excellent communication skills (a degree in communications is an added bonus)
• Minimum 1-year working experience for an OTA (,, etc)
• Minimum 2 years experience in a marketing role
• Fluent in English and French

Please click on the tab below to apply;

  • Education:Bachelor's
  • Job Type:Permanent
  • Location:Nairobi, Kenya
  • Career Level:Upper Mid level
  • Salary:Monthly gross salary: Negotiable depending on experience
  • Deadline:2nd of December 2018