Our client a network of self-contained truck stop facilities in Kenya is seeking to hire a General Manager.
At the truck stop they offer amenities such as secure parking, fuel stations, affordable accommodation, eateries, convenience stores, clean restrooms, showers, prayer rooms, a health facility, vehicle maintenance, driver training, and logistics services. The ideal candidate will be responsible for overseeing daily operations, building and maintaining positive relationships with all stakeholders including clients/ suppliers, monitoring financial performance and implement cost-saving measures. The successful candidate must have a relevant bachelor’s degree (masters is highly preferred) and must have a minimum of 7 years’ extensive experience in general management in the transport, fueling or logistics industries.
Key Responsibilities:
- Oversee daily operations, ensuring smooth functionality and implementing operational procedures and standards.
- Develop and execute comprehensive marketing strategies to promote services and increase brand visibility.
- Coordinate marketing campaigns across various channels.
- Lead the sales team to achieve and exceed sales targets.
- Identify new business opportunities and onboard new clients.
- Foster strong relationships with existing customers to ensure repeat business and customer loyalty.
- Build and maintain positive relationships with all stakeholders, including customers, suppliers, and partners.
- Address stakeholder concerns and feedback to ensure satisfaction and loyalty.
- Conduct market research to identify potential new sites and evaluate their feasibility and profitability.
- Develop business cases for new site development and present them to senior management.
- Implement strategies to maximize profit margins while maintaining high-quality service standards.
- Monitor financial performance and implement cost-saving measures.
- Develop and utilize a suite of reporting formats to monitor performance and make informed decisions.
- Respond proactively to report information to drive improvements.
- Explore technology solutions to enhance operations and customer experience.
Qualifications:
- Must have a Bachelor’s degree in Business Administration, Marketing, Management, or a related field, Master’s degree is highly preferred
- Must have a minimum of 7 years’ extensive experience in general management in the transport, fueling or logistics industries.
- Proven track record of successfully managing marketing and sales functions.
- Strong understanding of financial management and strategies to maximize profit margins.
- Experience in identifying and developing new business opportunities.
- Proficiency in using technology to enhance operations and reporting.
- Excellent leadership, communication, and interpersonal skills.
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Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.
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