Our client a dynamic is accredited Travel Management Company and a travel agency in Nairobi & Mombasa are currently seeking to recruit a Head of Credit Control.
The ideal candidate will be responsible for leading and managing the credit control team to ensure efficient and effective billing, collections, and management of the company’s debtors. This role will oversee the entire accounts receivable process, develops and implements credit policies, manages customer credit risk, and drives process improvements to maximize cash flow and minimize bad debt.
Key Responsibilities:
- Lead, motivate, and develop a high-performing credit control team.
- Oversee the billing and collections processes, ensuring accurate and timely invoicing
- Develop and implement credit control policies, procedures, and strategies to minimize credit risk
- Follow-up on outstanding balances, and effective communication with customers.
- Prepare and present detailed reports on credit control performance, including aging reports, cash flow forecasts and bad debt provisions
- Build and maintain strong relationships with customers, resolving disputes and queries promptly and professionally.
Qualifications.
- Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
- Minimum of 7 years of experience in credit control, billing, and collections, with at least 3 years in a leadership or managerial role.
- Experience in a similar role in the corporate travel industry would be preferred
- Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
- Strong understanding of credit risk management and debt collection processes.
- Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Strong communication and negotiation skills, with the ability to effectively interact with internal and external stakeholders.
- Proficient in Microsoft Office suite, particularly Excel, and different back-office systems.
- Knowledge of relevant laws, regulations, and industry best practices related to billing, credit control and collections.
- Proven track record of successfully implementing process improvements and driving positive change
Please click on the tab below to apply:
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