Our client, a renowned retail outlet, is looking for an enthusiastic Shop Assistant to be based in Hardy, Nairobi, Kenya. The ideal candidate MUST have above 2 years experience in a similar role as they will be required to manage the shop, handle client applications and customer queries, so as to maintain and develop sales as well as make recommendations. Must be an excellent salesperson, with the ability to promote the brand.

Key Responsibilities;

  • Welcoming customers in a warm and friendly manner
  • Inputting sales and shipments into the sales systems
  • Noting down current, new customer queries/requests, insights and sharing the feedback for action as required
  • Perform basic accounting duties i.e Mpesa/Cash Management
  • Ensuring the shop is clean on a daily basis
  • Responsible for timely item ordering
  • Manage stock allocation
  • Identifying out of stock items in the shop


  • Diploma/Certificate in Customer Service/Office Administration or a related field
  • Above 2 years experience in a similar position
  • Exemplary attention to detail
  • Excellent communication skills and telephone etiquette
  • Good interpersonal skills and be outstanding in dealing with clients
  • Organized and punctual
  • Good Team player
  • Excellent Computer skills

Please click on the tab below to apply:

  • Education:Diploma Certificate.
  • Job Type:Permanent.
  • Location:Nairobi, Kenya.
  • Career Level:Junior Level.
  • Salary:40,000 – 50,000 (Approx. 400 - 500 USD) depending on skills and experience.
  • Deadline:7th September 2019.