Our client, a leading luxury clothing retailer is looking to recruit a Shop Manager. The successful candidate should have a passion for retail and have an eye for style and merchandising. The ideal candidate MUST demonstrate outstanding presentation skills and have excellent people skills.
- Supervise and guide staff towards maximum performance.
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
- Monitor stock levels and purchases and ensure they stay within budget.
- Responsible for reporting to the directors/shareholders on a weekly, monthly, quarterly basis as set out by the directors.
- Deal with complaints from customers to maintain the store’s reputation.
- Inspect the areas in the store and resolve any issues that might arise.
- Plan and oversee in-store promotional events or displays.
- Keep abreast of market trends to determine the need for improvements in the store.
- Analyze sales and revenue reports and make forecasts.
- Ensure the store fulfills all legal health and safety guidelines.
- A Bachelor’s Degree in a business-related course.
- At least 5 years experience in a similar retail environment.
- A track record of excellent customer service.
- Ability to think creatively and proactively.
- Previous supervisory experience and willingness to go the extra mile.
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